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Testimonials

Personalized Tours and Coaches have been providing outstanding service for over 20 years! Our roster of satisfied clients and customers is long and includes: Concordia University of Wisconsin, Cedar Grove area schools, Associated Bank, Port Washington State Bank, Ozaukee Bank, Menomonee Falls Community Center and many, many more. Here is just a sampling of what our customers have to say…



SIMPLY THE BEST “Personalized Tours and Coaches give the most considerate and efficient bus service imaginable. For the last five years, and for many years to come, Personalized Coaches have taken Concordia University Wisconsin to El Paso, Texas, on a nine-day mission trip. Personalized Coaches has always been exactly on time throughout each trip. The coaches are clean, comfortable and reliable. The schedule fits our needs perfectly and changes when needed." ~DR. DANIEL PAAVOLA, ASSOCIATE PROFESSOR, CONCORDIA UNIVERSITY WISCONSIN



GREAT FUN “We always have wonderful accommodations and great eating places. Also, we are always doing something entertaining on the tours. The trips that we take are always well-planned and are a great experience." ~SINCERELY ROD & MARILYN STONE



PROFESSIONAL AND KNOWLEDGEABLE “Making the decision to work with Personalized Tours was a choice that I have never regretted. I find they exemplify a high degree of professionalism, attention to detail, quality, experience and value; all combined with an efficient, outgoing and friendly staff.” ~WENDY BOHANNON



WONDERFUL MEMORIES “I started to travel with Personalized Tours in 2002. When we get on the spotless coach, we can sit back and relax and watch the scenery unfold before us. We are under the skilled and experienced hands of John Jeske or Jim Weber, our coach drivers. Soon all the travelers are like ‘one big happy family’ thanks to our director, Tracy. Unfortunately all too soon the trip is over but we have a head full of wonderful memories and are thinking about where the next trip will lead us. PERSONALIZED TOURS, thank you for the excellent trips and wonderful memories!” ~AILEEN WILTGEN



FUN FOR ALL AGES "Personalized Tours is always providing informative and exciting trips. I have never had a dull moment. I have taken my children to Alaska and Hawaii, and my grandchildren to Louisville, and they are still talking about their experiences! Personalized Tours welcomes any age group and pleases all of them. I think this is the way to travel. I promise you will never regret traveling with Personalized Tours… I never have." ~MARCIE SCHMITZ



EXCEPTIONAL EXPERIENCE "I have had the pleasure of working with Personalized Tours for several years through our bank’s travel program. I have always had superior trips, friendly & accommodating drivers, and an office staff to take care of any details that have come up. I like the fact that it’s a family run business and I know all of them, and they truly provide exceptional service. The coaches are outstanding and well maintained. I would highly recommend them for any group travel planning." ~SHARON KERTSCHER / OZAUKEE BANK PRIME TIME CLUB



AMAZING TOUR DIRECTOR "I like traveling with Personalized Tours because of many things. Their coaches are very comfortable and clean. The drivers are great, safe and reliable. The staff is very helpful and friendly and they try to accommodate all requests. I am truly grateful to be able to travel with Personalized, and most of all to Tracy. She was born to do this job! She keeps us entertained, talks to everyone, and solves any problems that may come up." ~CAROLINE POLSTER



PART OF THE FAMILY “If one is looking for a relaxed and worry-free vacation – it’s with Personalized Tours. From their experienced staff to the tour director and drivers, you will experience nothing but professionalism. Everyone at Personalized Tours gives over 100 percent to ensure everyone has a trip of a lifetime. We wouldn’t want to travel with any other company and enjoy being a part of the Personalized Tours’ family. ~GLENN & LINDA LUCZAK



A TRULY PERSONALIZED EXPERIENCE "Personalized Tours is a very appropriate name for your travel company. Throughout the years that we have traveled with you by coach, air and cruise we have had many occasions to experience extra personal attention from your people, whether routine or solving problems. For that we thank you. We also thank you for your professionalism and fun!" ~ED & ANNETTE PAMPERIN



SUPERB GROUP TRAVEL “My group and I have traveled by car, van, bus, train, boat and plane for the past 20 some years with Personalized Tours. They have handled all of our tours from start to finish with top-of-the-line professional service for us. It’s the little personal things Tracy and Gloria do for our travelers on each outing that take us right back to their company for our group travel. Whenever we leave on a trip arranged by Personalized Tours I know we will return safe and with a lot of great memories to hold on to." ~ANNIE STADLER, ASST. VP BRANCH MANAGER, PORT WASHINGTON STATE BANK



PERSONAL & FRIENDLY SERVICE "I have taken day trips with Personalized and have chartered them for groups. I had used other bus companies in the past, but now I make sure to book early so I can use Personalized. The personal and friendly service cannot be beat. The driver even helped clear car windows in winter and made sure everyone could get their car started. The buses are always clean and the drivers helpful." ~BARB LEMAHIEU, BETHANY REFORMED CHURCH



ENCOURAGEMENT TO CHOOSE PERSONALIZED WHEN CHARTERING: Personalized Tours may be the smallest, but it stands the tallest in service and its aim is to please. Having undertaken to arrange for a one-day trip to our District's camp near Wild Rose, the outcome was unpredictable inspite of several avenues of advertising to the surrounding area. Of the six companies I contacted, there were no negatives such as "this quote could change tomorrow," " a nonrefundable deposit must be made," or "total payment must be made two weeks in advance of departure." There was no pressure in any sense, still when I had to notify Tracy that it is "not a go," her warm response was, "No problem." Grace Braeger, Pilgrim Lutheran Church, West Bend



SUPERIOR EXPERIENCE "We are so enamored with Personalized Tours that we add 2 days to the trips to travel from MI to join in. While on tour with Tracy we often feel superior to other companies we bump into along the way because our coaches are so beautiful and our drivers so professional." ~KEN & DIANNE SCHMITIGAL, MICHIGAN TRAVELERS
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Planned with you in mind.

Personalized Tours and Coaches
W4928 Pheasant Valley Road
Waldo, WI 53093
Contact us at: 920-528-7600
For reservations only
call: 800-225-0608